Returns Policy
## India Plywood & Furniture – Refund & Return Policy
_Last updated: 12 August 2026_
We want you to love your purchase. If something isn’t right, we’ll make it right – quickly and hassle‑free. Below is our simple, transparent policy for returns, refunds, and exchanges for all orders placed on **IndiaPlywoodFurniture.com** (the “Site”).
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### 1️⃣ Return Window
| Product Type | Return Period from Delivery |
|--------------|-----------------------------|
| **Plywood sheets, panels & laminates** | **10 days** |
| **Ready‑to‑assemble (RTA) furniture** | **15 days** |
| **Assembled / ready‑made furniture** | **15 days** |
| **Accessories (handles, hinges, etc.)** | **10 days** |
> **Note:** The clock starts on the day you receive the parcel (as per the delivery receipt). Returns requested after the applicable window will not be accepted.
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### 2️⃣ Conditions for a Valid Return
| Requirement | Details |
|-------------|---------|
| **Original condition** | Item must be unused, unaltered, and in the same condition as when delivered. |
| **Packaging** | All original packaging, protective covers, manuals, and accessories must be included. |
| **Defects / Damages** | Any manufacturing defect, damage in transit, or missing parts must be reported **within 48 hours** of delivery (via the “Report Issue” button in your order details). |
| **Proof of purchase** | A copy of the order invoice/receipt (email or PDF) is required. |
| **No custom‑made items** | Items made to your exact measurements or specifications (e.g., custom‑cut plywood, bespoke furniture) are **non‑returnable** unless defective. |
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### 3️⃣ Items **Not Eligible** for Return / Refund
- Custom‑cut plywood, laminated panels, or any product made to specific dimensions/finish on request.
- Furniture with **personalized engraving, upholstery, or fabric** chosen by the customer.
- Items marked “Final Sale – No Returns” on the product page.
- Gift cards, vouchers, and prepaid service plans.
- Products returned after the return window or that do not meet the conditions above.
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### 4️⃣ How to Initiate a Return
1. **Log in** to your