Shipping Policy

# India Plywood & Furniture ## Shipping & Delivery Policy _Last updated: 12 August 2026_ --- ## 1. Scope This Shipping & Delivery Policy (“Policy”) governs the handling, shipment, and delivery of all orders placed on **India Plywood & Furniture** (the “Company”, “we”, “us”, or “our”) through our website, mobile app, or any other sales channel. By placing an order, the customer (“you” or “your”) agrees to be bound by the terms set out below. --- ## 2. Order Processing | Stage | Description | Standard Timeframe | |-------|-------------|--------------------| | **Order Confirmation** | Automated email confirming receipt of order and payment status. | Within 5 minutes of successful payment. | | **Order Verification** | Manual verification of payment, address, and product availability. | 1–2 business days. | | **Packaging & Preparation** | Items are inspected, packaged, and readied for dispatch. | 1–3 business days (depends on product size/stock). | | **Dispatch** | Handover to the selected carrier. | Same day as packaging, if cut‑off time (14:00 IST) is met; otherwise next business day. | > **Processing Time** – The total processing time (verification + packaging) is **2–5 business days** for most items. Custom or made‑to‑order furniture may require **7–14 business days**; you will be notified at the time of purchase. Orders placed on **Sundays and public holidays** are processed on the next working day. --- ## 3. Shipping Carriers | Region | Primary Carriers | |--------|-----------------| | **North, West, Central India** | Blue Dart, Gati, India Post Speed‑Parcel | | **South, East, Northeast India** | DTDC, Delhivery, India Post Speed‑Parcel | | **International** | DHL Express, FedEx, UPS, Aramex (selected destinations) | *We reserve the right to change carriers without prior notice for operational reasons.* --- ## 4. Delivery Timelines | Destination | Estimated Delivery Time* | |-------------|--------------------------| | **Metro Cities (Delhi, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad